This letter is to thank you for your consulting work with ARCO International as part of a three day cross cultural program on doing business in China. This program was a key element in the preparation of senior managers involved in ARCO International's China project. Your part in this program made a great contribution to its success. You received high evaluations and subsequent comments from participants indicated your advise had excellent field applications.

I believe three features of your approach to the program made it exceptional.   First you possess deep insight into Chinese culture and makes this insight come alive through an enthusiastic delivery style and the use of anecdotes and stories.   Second you gear your advise and presentation to bottom line business issues.   Finally, you are cooperative and flexible in targeting your expertise to the specific needs of the group.

Overall in the program you demonstrated outstanding knowledge in your field.  You are without doubt an extremely valuable source of expertise on China with whom it was a pleasure to work. Your role in the workshop made a definite contribution to our success in the start up of our China project.

Sincerely,

Waiter F. Winkler,
Manager HRD

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